At Killarney Lakeside Carriage Tours, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a booking through our secure booking partner, Rezgo.
Information We Collect
When you interact with our website or book a tour, we may collect:
- Personal Information: Name, email address, phone number, billing address
- Booking Details: Tour preferences, group size, special requests
- Payment Information: Processed securely via Rezgo (we do not store credit card details)
- Technical Data: IP address, browser type, device information, and cookies
How Your Information Is Used
We use your information to:
- Process and manage your bookings
- Communicate with you about your reservation
- Respond to inquiries or customer service requests
- Improve our website and services
- Comply with legal obligations
Secure Booking with Rezgo
All bookings are processed through Rezgo, a trusted and secure booking engine. Rezgo uses industry-standard encryption and security protocols to protect your payment and personal data. You can view Rezgo’s privacy policy here.
Cookies & Tracking
Our website may use cookies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies, though this may affect site functionality.
Your Information
We do not sell or rent your personal data. We may share your information only with:
- Rezgo (for booking and payment processing)
- Service providers assisting with website operations
- Authorities if required by law
International Visitors
If you are accessing our site from outside Ireland, please note that your data may be transferred and processed in Ireland where our servers are located.
Your Rights
You have the right to:
- Access or correct your personal data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us at: or call +353 (0)87 9756475
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to:
Killarney, Co. Kerry. V93 X8HN or or call +353 (0)87 9756475